Services – UKTD






IT Services | Managed IT, Cybersecurity, Azure & AI | UKTD

Our services

IT services built for how you work.

From day-to-day support to AI-powered automation — one partner for every layer of your technology stack, run in order of dependency.

01 — Foundations

Managed IT Support

Complete infrastructure management that keeps your business at peak performance.

24/7 proactive monitoring

Real-time monitoring with automated alerting and remediation before issues reach your users.

Patch & update management

Automated vulnerability patching across servers, endpoints and cloud resources.

Strategic IT roadmapping

Quarterly technology reviews aligned to your growth plans and compliance needs.

Unlimited help desk

Direct access to senior engineers with a 15-minute response target — no tiered queues.

02 — Security

Cybersecurity & Zero-Trust

Defence-in-depth built for the UK’s most regulated industries — and any SMB that takes risk seriously.

Book a security audit

Endpoint detection & response

Next-gen EDR/XDR with AI-driven threat detection and automated containment.

SIEM & SOC monitoring

Security event management with log correlation and compliance-ready reporting.

Zero-trust architecture

Micro-segmentation, least-privilege access and continuous verification of every request.

Compliance & certification

FCA/SRA-aligned controls plus Cyber Essentials and ISO 27001 certification support.

03 — Cloud

Cloud Operations & Azure

Seamless cloud adoption with enterprise-grade governance and none of the waste.

Azure migrations

End-to-end planning, execution and validation — lift-and-shift or re-architect.

Azure Virtual Desktop

Secure remote desktops with MFA, conditional access and full session management.

Hybrid cloud

On-premises and cloud, integrated properly — Azure Arc, VPN and ExpressRoute.

Cost optimisation

FinOps-driven right-sizing, reserved instances and automated scaling.

04 — Automation

Hermes AI Agents

Autonomous AI that works your pipeline, answers your customers and runs your back office — 24/7.

Book an AI discovery call

AI sales outreach

Agents research prospects, personalise outreach and book meetings straight into your calendar.

Customer service agents

Instant, accurate responses across email and chat with human hand-off when it matters.

Workflow automation

Invoice processing, report generation, data entry and CRM hygiene — done autonomously.

Secure by design

Deployed inside your Microsoft 365 tenant with full audit trails and data governance.

05 — Platforms

Dynamics 365 & Microsoft 365

Your CRM and productivity stack — licensed right, implemented properly, managed continuously.

Dynamics 365 Sales

CRM implementation, customisation and integration with your sales process.

Microsoft 365 management

Tenant security, Intune device management and best-practice configuration.

Licensing optimisation

Pay only for what you use — continuous licence reviews and right-sizing.

Power Platform

Power Automate flows and Power BI reporting that remove manual busywork.

06 — Connectivity

Communications

Connectivity secured and managed alongside your core infrastructure — one supplier, one throat to choke.

Leased lines

Dedicated, uncontended connectivity with SLAs to match your uptime commitments.

Business broadband

Resilient primary and failover circuits, monitored from our watch floor.

Business mobile

Managed fleets with device security, MDM enrolment and sensible tariffs.

Unified with your stack

Connectivity provisioned, secured and supported by the same team that runs your IT.

07 — Resilience

Business Continuity

Keep trading through anything — outage, incident or disaster.

Discuss your requirements

Automated backups

3-2-1 backup strategy with off-site replication and regularly tested restores.

Disaster recovery

RTO/RPO-aligned DR plans with scheduled failover testing.

Business impact analysis

Understand your critical processes and dependencies before an incident does.

99.99% uptime SLA

Availability guarantees backed by redundant infrastructure.

Not sure where to start?

Book a free technology audit. We’ll map your current estate against this stack and show you quick wins within 48 hours.

Book your free tech audit